Director Mid-Market Account Management (d/f/m)
Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?
Director Mid-Market Account Management (d/f/m)
Full-time · Munich, Berlin
The Role: How you'll make an impact at Personio
At Personio, we’re not just selling software—we’re driving transformation in how businesses manage their people. As a key leader in our Growth Sales function, you will spearhead the strategy to expand revenue from our largest and most strategic customer segment. This high-impact, second-line leadership role is all about building and guiding high-performing teams to maximize renewals, expansion, and cross-sell opportunities, while delivering exceptional customer experiences. You’ll be at the heart of shaping our Net Revenue Retention (NRR) strategy and influencing executive-level decisions, all while fostering a world-class sales culture that drives sustained growth.
Role Responsibilities: What you'll do
Strategic Leadership & Execution
Own and drive NRR growth – Set and execute the strategy to maximize renewals,
expansion, and cross-sell (Payroll & Apps).Lead high-performing teams – Inspire, mentor, and develop Growth Sales leaders to exceed ambitious sales and retention goals.
Optimize sales processes – Leverage data, insights, and best practices to improve performance, efficiency, and team productivity.
Cross-functional collaboration – Work closely with Customer Success, Product, and Revenue Operations to ensure seamless execution and customer impact.
Sales & Customer Growth
Ensure teams consistently hit revenue targets – Own the numbers and drive accountability in a fast-paced, high-growth environment.
Strengthen executive-level customer relationships – Engage directly with key existing customers to drive retention, upsell, and long-term partnerships.
Champion customer success – Ensure a high level of customer satisfaction while balancing business growth and commercial objectives.
Role Requirements: What you need to succeed
Proven sales leadership – 8+ years in SaaS sales leadership, with 3+ years managing sales teams at 2nd-line level
Growth mindset & sales expertise – A track record of exceeding revenue targets, leading large sales teams, and driving strategic growth initiatives.
Executive-level relationship building – Experience engaging C-level stakeholders and navigating complex customer organizations.
Cross-functional leadership – Ability to collaborate with Product, Marketing, and Customer Success to drive GTM excellence.
Winning mentality – Self-motivated, results-driven, and ready to scale a high-performing sales function.
Fluent in English & business proficient in German.
Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:
Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
Make an impact on the environment and society with 1 (fully paid) Impact Day
Receive generous family leave, child support, mental health support, and sabbatical opportunities.
We follow an office-led, remote friendly approach, including opportunities to work from home and international locations. Many of our teams have designated days for gathering in the office to enhance collaboration and foster a sense of community.
We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch.