Customer support
Here for you, every step of the way
We’ve got your back – with a range of highly rated customer support options to help your HR team succeed.
Why 14,000 customers choose Personio
4.4 / 5
4.5 / 5
93%
15k
Explore our customer support options
Discover
Personio Voyager
Your passport to learn, connect and innovate – join our community of 15,000 other HR leaders, choose from 45+ courses and access 550 help articles in six languages to get quick support when you need it.
Discover Personio Voyager Join the Voyager Community now Find answers in Voyager Help Center
Build
Professional Services
Navigate implementation with confidence. Customise your plan for quick setup or extra support. Implement yourself or let us help you. Choose add-ons like integrations, training and data migration support.
Resolve
Customer Support
Receive help during office hours, request callbacks and access expert resources. Need more? Upgrade to get extended office hours, arrange scheduled callbacks, add account owners and get a test environment.
Explore our support packages Already a customer? Get help here
Thrive
Customer Success Managers
Get the most out of Personio with personalised support from your own Customer Success Manager.* Enjoy dedicated guidance, regular check-ins and tailored training. Pick from live webinars or on-site workshops.
Read more about Customer Success Managers
*Available to customers with >200 employees
Melinda Brooks Bray
CHRO, polaroid
"Personio’s customer service was brilliant! Our customer success manager understood HR, was really responsive and I really had the feeling we would get good customer service."
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